About Goodwill

Collage photo of a Goodwill store in the 1940s and our Fairview store in the 2000sSince its inception, Goodwill strives to maintain a vision of leadership to create and provide quality programs and services that empower individuals to be productive and independent.

Working Wonders for Nearly a Century

Since 1924, Goodwill of Orange County has helped people with disabilities find employment, become independent and support themselves and their families. We’re proud of our heritage and have a rich, active history in the local community:

  • Goodwill Industries was founded in 1902 by Reverend Edgar J. Helms in Boston Massachusetts
  • Goodwill of Orange County opened its doors in 1924 as a branch of the Los Angeles-based Goodwill Industries of Southern California
  • Our Orange County operation began as a storefront on Fourth Street in Santa Ana and has since become a well-recognized community service provider and leading employer with more than 900 employees and an annual budget of more than $78 million
  • Thousands of children and adults with disabilities or other barriers are served every year

Along the way we’ve earned a number of accolades:

  • Goodwill of Orange County is a responsible nonprofit agency, with 92% of every incoming dollar directly supporting our services for people with disabilities and other barriers to independence
  • We’re recognized as one of the seven Best Companies to Work for in Orange County by OC Metro Magazine
  • We’ve been voted Best Thrift Store by The Orange County Register readers too many times to count and are currently the #2 Vintage store in OC
  • Launched shopgoodwill.com in 2000 and was named among "TIME.com 50 Best Web Sites of 2009."
  • The first and only Goodwill to create the Goodwill Fitness Program for people with disabilities and chronic illness
  • We have consistently achieved three-year CARF (The Rehabilitation Accreditation Commission) Accreditation since 1980

I’m visually impaired, but I see a bright future ahead. Thanks to Goodwill, I work at Ralph Brennan’s Jazz Kitchen in Downtown Disney. Someday I hope to be a catering manager.


What We Do

We offer a variety of services to help people with disabilities be independent and fully participate in their communities.

  • We provide a comprehensive array of education, training, and employment services to assist individuals to overcome barriers to employment and to succeed at home, at work, or at school
  • Program participants are paid for their work based on their level of productivity and ability (we focus on a person's ability, not their disability)
  • Our program participants are trained in Packaging and Assembly, Custodial Services, Maintenance, Retail Sales, Retail Processing, Document Destruction and E-waste Solutions and Recycling
  • Program participants are referred to Goodwill by the Regional Center of Orange County, the Department of Rehabilitation for the State of California, local schools, hospitals, and insurance companies

Contact Us

Have a question, comment or idea you’d like to share with us?

Please feel free to contact us using our contact form.

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